New 10 for 60 plan to existing customer!

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  • Praise
  • Updated 7 months ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 10GB Promotion has now expired

I am an existing customer of koodo. I called for the new 10 for 60 deal. It was a complete pain but worth it in the end thanks to representative Billy. I waited on hold for 5.5 hours to reach someone, got someone and she could not help me so had to send me to a higher ranking person I guess. Anyway after lots of patience and time they did give it to me on two lines. Thanks Koodo for holding up your end :)
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nicole

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  • satisfied

Posted 7 months ago

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Jess

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Did you have an existing tab? Or did you pay it off?
I finally got thru but she was super rude and insisted I couldn't have that plan unless I upgraded or closed my tab.
I told her the upgrade made no sense as I would have a new tab... But she was completely impossible
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nicole

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I had tab on one line, I will pay off on next bill.
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nicole

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They cleared tab no problem for me. I was worried I would have to fight but once I went to loyalty it was a non issue

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