Never recieved a email confirmation

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  • Updated 2 years ago
  • Answered
Archived and Closed

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rwaida

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Posted 2 years ago

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Mayumi, Mobile Master

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For self serve or online order?
Did you check your spam/junk folder?
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rwaida

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Online order and yes I checked my spam/junk
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Ranjan, Official Rep

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Rwaida, do you have your order number handy? If so I can check the status for you.
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rwaida

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HFO16867299
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Ken

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I think you can call 1 (866) 995-6636 to Koodo Customer Service to get a real-time answer. .. as an option. Good luck. Hope it helps. 
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Ranjan, Official Rep

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Hi Rwaida - looks like your order was shipped yesterday. You would have received a confirmation email with tracking info.

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