Network Name showing up as TELUS rather than KOODO

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  • Updated 5 years ago
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Hello! I have noticed that during the past week, including today, the network name being indicated by my android phone (galaxy nexus) is TELUS, rather thank KOODO. I have checked by APN = sp.koodo.com, and Network Operators = Choose Automatically. I know TELUS is the parent company of KOODO, but just wondering as to the change in name of the registered network.
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Carlos Lameiro

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Posted 5 years ago

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Sophia, Mobile Master

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Hi Carlos, mine does that too, not all the time but often. It's nothing to worry about... if everything works okay, you're good to go :)
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Timo Tuokkola, Mobile Master

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It's a known issue, but since it is purely cosmetic and does not affect service in any way it is a very low priority. Koodo and Telus operate on the exact same network, which means the system has to decide which name to show when the phone connects. Sometimes it gets it wrong.

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