Network down

  • 1
  • Question
  • Updated 10 months ago
  • Answered
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Niki Schoenberger

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Posted 10 months ago

  • 1
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David, Mobile Master

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Are you having difficulty in a particular geographic location?
Have you restarted your phone?
(Edited)
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Niki Schoenberger

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Yes I have even taken my SIM out and back in.
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Robert, Mobile Master

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Is it data that you have problem with? Call or texts? Or everything?
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Niki Schoenberger

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Calls and texting.  I am in Saint John, NB
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Ranjan, Official Rep

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Just looking at our logs and no known issues in that region Niki. Have you tried restarting your phone as David suggested? Do you have any friends/relatives with Koodo or TELUS to see if they have service?
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Niki Schoenberger

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Actually it was a phone setting....thanks for the help though!
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Robert, Mobile Master

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If you could comment what helps you solve the issue so others can do the same thing,, it would be amazing.