negative tab

  • 1
  • Question
  • Updated 1 year ago
I tried to pay off my tab balance and got a message saying that I had to agree to tab changes first. However, when I click on the link provided - presumably to see what these changes entailed - I got a message saying that "This site cannot be reached". I'd like to know what the changes are before I pay off the tab. How do I find out?
Photo of Leslie Alvo

Leslie Alvo

  • 70 Points
  • frustrated

Posted 1 year ago

  • 1
Photo of Dennis

Dennis, Mobile Master

  • 201,124 Points 100k badge 2x thumb
Hi Leslie,

The link below should explain what the new tab entails
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 206,480 Points 100k badge 2x thumb
What the above link doesn't explain and is probably why you are getting a notification to check out an explanation is, if you have an old tab where Koodo puts a percentage of your bill towards your tab each month then that will no longer happen and you will no longer be able to accumulate a positive tab amount either.