need urgent help.

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  • Question
  • Updated 4 years ago
  • Answered
Have a koodo Samsung mega. Stopped
Using it because I broke the screen got it fixed and I can't use it anymore it's disconnected. I'm prepaid what should I do
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Lynn Dye

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Posted 4 years ago

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If you cant top up your account, then your account was most likely cancelled due to inactivity. You'll have to buy another prepaid sim card for $20 if thats the case (it comes with a $20 activation credit so it evens out)
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John Lee

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And then top up your account so you have enough to renew base plans, get more boosters, etc.