Need to cancel one phone...how do I do it?

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  • Updated 4 years ago
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I have 3 phones on my plan and want to cancel one. Went to Koodo store and was told to do it online. Can't see anywhere to do this in Self Serve.
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Linda Temple

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Posted 4 years ago

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Timo Tuokkola, Mobile Master

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Dial 1-866-995-6636
Choose option 5
Say: "I would like to cancel the phone with number xxx-xxx-xxxx"
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Linda Temple

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I was told I could do it online....if I can't find out how I will call and do it. Thank you for responding.
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Timo Tuokkola, Mobile Master

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You won't find it online because it can't be done online. You can only cancel a phone line by calling in.

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