need new billing of acct

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no longer relevant

trashed my invoice by accident how do I get my acct info, introduction information
Photo of Darlene Trahan

Darlene Trahan

  • 70 Points

Posted 5 years ago

  • 1
Photo of MarcusG


  • 5,976 Points 5k badge 2x thumb
If you want your contract info, login and go to your plan option. Also if you try switching you plan it gives a summary of your current, a proposed new plan and the differences.

Great feature!
Photo of Josh765


  • 1,344 Points 1k badge 2x thumb
Do you have a self-serve account? If so your information should be on there such as billing, account information and plan information.

If you don't have a self-serve account you can always call koodo from your phone *611 or go to a koodo store with ID and they should be able to help you retrieve your account number, needed to make a self-serve account.

This conversation is no longer open for comments or replies.