need my past phone bills

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  • Question
  • Updated 4 years ago
  • Answered
Now that you have my new email address, can Koodo email me my last 24 months of phone bills?
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Rosie Decnodder

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Posted 4 years ago

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Paul Deschamps, Mobile Master

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Can't you just connect to your old email address and forward your bills to your new email address.
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Jonathan I, Mobile Master

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I believe you can only get up to the last 12 months of phone bills in Self Serve. Timo once stated that it might be possible to get any beyond that but if they do, there's a small fee.
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Zaphod Beeblebrox

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18 months back can be viewed in Self Serve. Anything past that, call in and request it. There is a $5 charge per bill to be reprinted.

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