need my past phone bills

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Now that you have my new email address, can Koodo email me my last 24 months of phone bills?
Photo of Rosie Decnodder

Rosie Decnodder

  • 90 Points 75 badge 2x thumb

Posted 4 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,438 Points 100k badge 2x thumb
Can't you just connect to your old email address and forward your bills to your new email address.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
I believe you can only get up to the last 12 months of phone bills in Self Serve. Timo once stated that it might be possible to get any beyond that but if they do, there's a small fee.
Photo of Zaphod Beeblebrox

Zaphod Beeblebrox

  • 50,798 Points 50k badge 2x thumb
18 months back can be viewed in Self Serve. Anything past that, call in and request it. There is a $5 charge per bill to be reprinted.

This conversation is no longer open for comments or replies.