need help with my prepaid data booster

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  • Updated 5 years ago
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hey, I purchased a data booster for my prepaid and I can not for the life figure out how to get it to work. can anyone help me with this
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aaron

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Posted 5 years ago

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Chad Burr, Mobile Master

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Hi Aaron,

Are you on prepaid?

Is your phone a koodo phone?
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aaron

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yes I am on prepaid and yes it is a koodo phone
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Sophia, Mobile Master

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Hi aaron,

Did you purchase a voucher or top up using a credit card? Let me post some screenshots for you :)

Once you're logged in at https://prepaidselfserve.koodomobile.com, click "Top up your account"



Choose "Voucher top up" and enter your voucher number (or top up using a credit card)



Then, click Base Plan & Boosters and choose Boosters. Then you can add the booster you just paid for and click "Apply Changes" :)

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