Need help to figure out Backup phone problems

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

Hello, my phone just died on me today, and my friend lent me her old backup which is an old koodo LG keybo. I tried to change my phone online to this today and online it says it is successful, however the phone will not connect when I call *28803 to finalize. Can anyone help?
Photo of Hanna Foster

Hanna Foster

  • 70 Points

Posted 5 years ago

  • 1
Photo of MatB

MatB

  • 32,478 Points 20k badge 2x thumb
First reset your Keybo to default settings to take out your friend info
Press Menu >Select Settings >Select Phone Settings >Select Security >Enter Lock Code (default = last 4 digits of MIN) >Select Reset Defaults >Press OK to confirm
Select Revert if not working Call 1-866-995-6636 X6 from wired line to do a manual programming with Koodo rep.
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,496 Points 100k badge 2x thumb
The number is also *22803, in case that wasn't just a typo

This conversation is no longer open for comments or replies.