need help resister a sim card

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  • Updated 5 years ago
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i would like to resiter my sim card but cant do it through your web site
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Keith

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Posted 5 years ago

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Amanda Elizabeth

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On prepaid or postpaid?
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Mayumi, Mobile Master

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Can you log in to your self serve account?
Go to "Mobile Phone", "Swap Mobile Phone", and "New SIM Card in my current phone". If it doesn't work, call Koodo 1-866-995-6636 (option 6) from any phone.
:)
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Ahmad

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If you are trying to activate a new account online, you can ONLY activate a prepaid sim card online (https://activateprepaid.koodomobile.com).

If you are trying to activate a monthly plan, you cannot do it online and you must either do it in-store or over the phone at 1-866-995-6636

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