Need Help asp

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  • Question
  • Updated 5 years ago
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Hello I have a problem, bought my wife a Huawei Y300-0151 loaded up on 1000 minutes and 4 gb on data. phone and internet work great , but data does not work. We brought it to Kios they reset the phone changed apn to koodo and still no data. What to do now. Could I change her sim card to a micro sim as I m looking at Nexus 5 for her. We are on prepaid. Thanks in advance.
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claude lamoureux

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Posted 5 years ago

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Brendan William

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was wifi off when trying to use data?
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Timo Tuokkola, Mobile Master

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You can certainly change the sim, but how exactly does internet work fine when data doesn't? The internet IS data.
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Timo Tuokkola, Mobile Master

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It will stay there until you get a phone where the data works. If you wish, you can also try CALLING tech support to see if they can either get your data working or offer some kind of credit.
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claude lamoureux

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can I get a refund on the prepaid 4gb of data
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claude lamoureux

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Thank You ALL for trying to help. I think I will buy unlocked Moto G in the states when we go down, and change sim card when we return. do you think that will work
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Timo Tuokkola, Mobile Master

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A factory unlocked moto g should work just fine. There have been several people on here who have purchased one and had no problems.
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claude lamoureux

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Thank You Timo

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