need help asap

  • 1
  • Question
  • Updated 5 years ago
  • Answered
i just got the new google nexus 4 android version 4.2.2 the problem im having is both my Wi-Fi and H+ network icons are both greyed out when there sposed to be blue yesterday it was fine but when i woke up this happen and able to call out but my calls drops please help me the phone is only like 4 days old
Photo of Kyle Austin

Kyle Austin

  • 80 Points 75 badge 2x thumb

Posted 5 years ago

  • 1
Photo of Paul Deschamps

Paul Deschamps, Mobile Master

  • 199,448 Points 100k badge 2x thumb
Try doing a soft reset of the device and the if that doesn't work do a hard reset, if it still doesn't connect at all then you may have got a device that's DOA.
Photo of Camilo_A

Camilo_A

  • 31,032 Points 20k badge 2x thumb
To add to Paul's point, if ever you need your phone to be replaced, remember that it has to be within 14 days of purchase, after that you will need to send it into service if ever is defective...

This conversation is no longer open for comments or replies.