need help

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I cannot receive text messages
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Regine Huettner

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Posted 5 years ago

  • 1
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Get it solved !

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Do you have service on your phone , i mean can you make/receive calls ?
what about sending text messages ?
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Yannick

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Hi Mat, please refrain from asking the same question. Thanks.
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MatB

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it's always good to ask that particular question because we didn't get feedback yet to understand what will be the next step? No question is bad and no answer is bad. lol
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Zaphod Beeblebrox

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Get it solved! already asked the question which is why Yannick said what he said
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MatB

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and yannick already sait that !
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Zaphod Beeblebrox

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With the phone on, take the battery and sim card out for about a minute. Put it all back together and test. If that fails, a quick call to tech support can fix the issue. The permissions for text messaging might, somehow, be changed.
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Dennis, Mobile Master

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Do you have 3G turned off? Koodo does not use 2G, and uses 3G & 4G LTE only.

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