Need urgent modification to plan

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  • Updated 3 years ago
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I've accidentally put the seasonal hold on the wrong phone number on my account. It says that I can only change the plan on a phone once in a billing cycle. Is there any way to reverse the change?
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Kyung Su Lee

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Posted 3 years ago

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Chad Burr, Mobile Master

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Hi Kyung,
That's unfortunate, the only way to reverse is to call customer service in the morning and explain what happened.

You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636) or 647-788-4337.
Hours of Operation
Monday - Friday: 10am - 9pm
Saturday: 9am - 7pm
Sunday: 9am - 7pm

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