Need to change to prepaid plan from monthly plan, can this be done in Koodo shops?

  • 1
  • Question
  • Updated 4 years ago
  • Answered
Photo of Stanley Lam

Stanley Lam

  • 70 Points

Posted 4 years ago

  • 1
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Yes, for sure Stanley. You can port in your prepaid number right away, or sign up with a new number and port in your prepaid one later. Did you use up all your boosters? You can't transfer any credit I'm afraid :(
Photo of Dennis

Dennis, Mobile Master

  • 187,452 Points 100k badge 2x thumb
You can just go to a Koodo shop and buy a prepaid sim. You can then activate your prepaid sim online and get a new number.
http://help.koodomobile.com/prepaid/a...

Once it is all up and running you can port your monthly number over to prepaid on self serve.

Note that any tab outstanding will be charged to your final bill along with any over charges.

You can also use your prepaid sim in your monthly Koodo phone.
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
Oops thank you Dennis, I totally read that the other way around (thought he wanted to go from prepaid to postpaid). Sorry Stanley for the confusion :)

This conversation is no longer open for comments or replies.