need old number on new phone

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  • Updated 3 years ago
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Hi. We have a Koodo Prepaid phone with a call/text monthly plan. We just bought a new Koodo Prepaid phone, and the old sim card does not fit into the new phone. Can we get the new phone switched to our plan and keep our phone number?
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Jocelyn McIntyre

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Posted 3 years ago

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Sophia, Mobile Master

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Of course :) You will need to buy a new prepaid SIM card and activate it in self service... And you're off to the races.
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Mayumi, Mobile Master

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Did a SIM card come with your new Koodo phone?
You can upgrade it in self service as Sophia aid :)

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