Need help with unlimited Canada-wide family calling

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  • Updated 3 months ago
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How to set up unlimited Canada-wide family calling? 

My plan has unlimited Canada-wide family calling. My family does as well. I'm currently being charged for family calls. How do I let Koodo know who my family is?

What changes do I need to make to my account?
What changes does my family member need to make?

Any extra info would be appreciated.
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Cindsay R

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  • Confused

Posted 3 years ago

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Chad Burr, Mobile Master

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Family calling means phones on the same koodo account.
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Karyn Frost

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So will I be charged to call another province
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Mayumi, Mobile Master

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No, as long as another family member is under the same account.
Under the same account means that you receive one bill for those lines.
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John Ellingsen

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you should call this feature something else.  it should not be called unlimited FAMILY calling.  It should be called unlimited SAME ACCOUNT calling.  all my Family members have different providers
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Mayumi, Mobile Master

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Hi John.
You can post this as “Idea”.
Maybe more people joining to discuss about it :)
It might came up with some new name for this feature that Koodo might consider it.
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Fair enough. I take it all providers figure calling it that isnt as appealing.
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Goran, Mobile Master

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It's usually a given that unlimited family calling that any provider has is for the same network. I guess not for you but it's implied that it's the same provider only. Unless you have unlimited calling plans, then it is moot.
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For those who don't have Untld Canada Wide calling, try Fongo is free, trying to help