need help with data

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  • Updated 3 years ago
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I have a samsung ace2x and i just turned on my data for the first time, but its not working. I cannot download a picture text and cannot connect to google maps or anything internet. How can i fix this? please help
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Michelle Ruelland

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Posted 3 years ago

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Mathieu, Mobile Master

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Hi Michelle,

Follow the instructions on the following link to set-up access to Koodo's data on your cell phone:

http://help.koodomobile.com/plans-add...

Hope this helps!
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Michelle Ruelland

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I did this and it wont let me click on anything, no save nothing. and everything looks like it does on the chart but still unable to use data
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Mathieu, Mobile Master

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Turn the phone off, remove the battery, remove the sim card. Let it sit for 2 minutes, re-assemble the phone and turn it on, see if that works
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Michelle Ruelland

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ok it works now thank you so much

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