Need help using my data

  • 1
  • Question
  • Updated 11 months ago
  • Answered
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Shawna Stanley

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Posted 11 months ago

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Robert, Mobile Master

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What can we help you with?
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monica small

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Do I pay for wifi
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Mayumi, Mobile Master

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No.  If you can connect to any WIFI, it's free.
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Allan, Mobile Master

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Wifi is just any internet connection that you can connect to. You don't pay any extra to use wifi on your phone. You do pay to use data on your phone (whether it's part of your plan or pay-per-use).
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Shawna Stanley

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Change my APN
From a telus
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Paul Deschamps, Mobile Master

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-Make sure your data is enabled on the phone in your settings menu.

-Make sure you have a valid data booster if you are on prepaid

-Make sure you do not have a data block on your account, you can check and remove it through your Koodo self serve account

-Make sure your APN settings are set to those of Koodo's (Koodo's APN settings below)


Name: KOODO

APN: sp.koodo.com

Proxy: 74.49.0.18

Port: 80

Username: leave blank

Password: leave blank

Server: leave blank

MMSC: http ://aliasredirect.net/proxy/koodo/mmsc

MMS Proxy server: 74.49.0.18

MMS Port: 80

MCC: 302

MNC: 220

Authentication type: No set

APN type: No set


Tap menu key, then tap Save. Make sure the radio button is selected to activate data.
(Edited)
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Shawna Stanley

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Can u call me 780xxx-xxxx
(Edited)
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Paul Deschamps, Mobile Master

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This is a public forum and We are just customers like yourself not Koodo employees and as such we should not be privately calling other customers unfortunately.
As it is a public forum you may want to delete your phone number from here as well.
(Edited)
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Shawna Stanley

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It's a flip phone it's too old
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David, Mobile Master

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Flip phones do not use data in the fashion smartphones do. There is no need to have a data package for a flip phone.