NEED HELP

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  • Updated 3 weeks ago
  • Answered
just got my sim card today iphone 5 is unlocked installed sim card registered self serve got congrats email went to port my number and message came up account was regestered to another email and i needed to wait for approval from that email e when i recieved the email from koodo also how do I get my number and activate my phone?
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Stevin

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Posted 3 weeks ago

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Dinh, Mobile Master

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hi Stevin,
That message normally pop up when you had one account previously with koodo with the email or you tried to register the account before receiving activation email.

You would need to contact koodo directly to have it reset. I would suggest you send message to their facebook/twitter to avoid the wait on phone.
(Edited)
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Stevin

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Thank you, how do I do That ? I thought that was what I was doing.
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Dinh, Mobile Master

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You could use any facebook account to send message to them at https://www.facebook.com/Koodo/ or you could also use twitter. They will come back to you later.

You could also call 611 from your Koodo handset., but expecting a long wait.
(Edited)
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Stevin

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Thank you I did that!! thanks again for your help