need customer got that?

  • 1
  • Question
  • Updated 1 year ago
  • Answered
hey koodo people i recently switched to koodo from bell. with bell i had two phones unlimited calling and it was way cheaper than koodo...koodo people i need to speak with you or i am gone back to order to keep me as a customer we have to go back over my last three bills or asta la vista...
Photo of Gil B

Gil B

  • 110 Points 100 badge 2x thumb

Posted 1 year ago

  • 1
Photo of Robert

Robert, Mobile Master

  • 103,878 Points 100k badge 2x thumb
Hello Gil, 

did you know you can consult your bill online? There should be an explanation of all your charged over there.

If you want to dispute charged call Koodo @ *611 from your cellphone or

Here are a list of option available to you

Photo of DJ


  • 792 Points 500 badge 2x thumb
You say two phone with unlimited calling with Bell is cheaper than koodo? When did Bell become so generous?
Photo of Gil B

Gil B

  • 110 Points 100 badge 2x thumb
i switched over to koodo cause i felt i was getting ripped of at bell...i won't tell you how i feel now
Photo of Sophia

Sophia, Mobile Master

  • 141,558 Points 100k badge 2x thumb
It would help if you told us exactly what you think is wrong with your bill... We can't help you otherwise.
Photo of Gil B

Gil B

  • 110 Points 100 badge 2x thumb
All good got ph num will phone after work cant be on phone now
Photo of Mayumi

Mayumi, Mobile Master

  • 112,898 Points 100k badge 2x thumb
How much was your plan with Bell?  Was it included Data?

As Sophia said, we could help/ explain about your bill if you tell us what's seems wrong.
You call call customer service, but you will be on hold for long time.
Using this community could save your time :)
Photo of Bernard

Bernard, Official Rep

  • 75,650 Points 50k badge 2x thumb
@ Gil, you are on a 500 min a month plan. It looks like you have gone over those minutes the lat 2 months hence the additional charges.