Nationwide - tier 17

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  • Question
  • Updated 4 years ago
  • Answered
What does this mean?
It shows 2mb of 2mb.
My data plan is 50 mb, 9 mb used.
I just upgraded my phone 2 weeks ago and had to get a new sim card.
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Cody Clark

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Posted 4 years ago

  • 1
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Daniel Kim, Mobile Master

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Possibly, pay per use data was used
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Tayeb A, Employee

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Hey Cody,

We would be glad to assist you with this, however, we cannot access your account on this page. You can email us via this secure link: so that we can take a look at your account to assist you further.

Here are the step:
- Once you are on the page that says ÔÇťAuthorization required",
- Please click on "Authenticate using your Self-Serve log in and then e-mail us
- You will be directed to our Self-Serve login page
- Once you successfully login, you will be brought back to the page you were before to submit your e-mail.

This will help us protect your personal information and give us a chance to provide you with the most accurate information related to your account.

We look forward to assisting you!

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