Name spelled wrong on app, ok on bill

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  • Updated 3 years ago
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My name was spelled wrong on my account when I signed up. They fixed it apparently, but the Koodo app on my phone still has the wrong spelling and my bill has the right spelling. What can I do to fix this?
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Kristen Sheppard

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Posted 3 years ago

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Mathieu, Mobile Master

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If the correction was recently made, wait a few more days; if the change was made a while ago you will need to give Koodo a call and see what they can do about it. 

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