Mysterious $5.00 Additional Usage Charge (for Data & SMS)

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  • Updated 1 year ago
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My most recent bill has a $5.00 "Additional Usage Charge" for Data & SMS, yet when I click on the red stop sign (with an exclamation point in it), all costs are listed as "0.00", and I can't seem to find information anywhere to explain where, when, and why this charge is on my bill. Thank you in advance for your assistance.
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Miya Bradburn

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  • perplexed

Posted 1 year ago

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Allan, Mobile Master

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You can view page 3 of your ebill to see where this charge comes from.
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Ranjan, Official Rep

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Were you travelling recently Miya? The charge is for international text messages while roaming, Mar. 14-15.
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Miya Bradburn

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Oh...yes. I see it now. Thank you.