my self serve does not work!!!!!

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  • Updated 5 years ago
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why i can not see my ebill in selfserve? i registered on that but the only things that i could see is my profile changing options!!!
I can not see any number neither ebill?!!
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mahroo vahidpour

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  • confused

Posted 5 years ago

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Sophia, Mobile Master

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Hi Mahroo, you might have encountered the "you're not the owner of the self service account" bug :) All you need to do is call Koodo (*611, free) and ask them to change your account so that you are the owner :) It happens quite regularly, but can be rectified quite easily too thankfully!
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mahroo vahidpour

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tnx sophia :)

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