My samsung ace 2 ran out of battery and it won't start!

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  • Updated 5 years ago
  • Answered
Should I switch to a different plan or company or return the phone?
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Kristi Brar

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Posted 5 years ago

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Ahmad

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Have you tried charging the phone with the charger it came with?
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samsvoc

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It's recommended to only charge your phone with the included charger. Also, leave your phone plugged in and let the charger do it's thing. It might take some time but it should start to charge.
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Kristi Brar

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Yes I have tried to charge it but it only shows the battery sign going up but it won't start
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Paul Deschamps, Mobile Master

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Have you tried turning it on while it's plugged in?
To turn it on you need to hold down the power button on the side of the phone for like 4 seconds. Don't just tap, push and hold it down
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Paul Deschamps, Mobile Master

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Thanks for the great new idea for my website ;-) lol
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Kristi Brar

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It has started to work thank you a lot !
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Paul Deschamps, Mobile Master

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was it that you weren't holding down the power button & I you were just tapping it?

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