my q5 has stopped working, i can use browser but not the phone

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  • Updated 4 years ago
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Matthew Brent

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Posted 4 years ago

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Chad Burr, Mobile Master

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What happens when you try to use the phone?

Make sure your network settings are the same as below except for network selection mode. That should be on automatic.

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Matthew Brent

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saying sim card not detected
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Chad Burr, Mobile Master

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Check the sim card slot and be sure the sim is fully inserted. It should click into the slot.
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Matthew Brent

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emergency calls only, but browser and that works normal
just realized it is working off my wifi in the house
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Chad Burr, Mobile Master

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Check your sim slot as I mentioned and then restart the device (longpress the power button then choose restart on the bottom right of the screen )

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