My phone won't work

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 1-866-995-6636

I went online to activate my Koodo phone. I entered my sim #. entered the phones imu #. got the unlimited text & local calling option. picked a phone #. paid with my visa card. And my phone still doesn't work. How do I make it work?
Photo of Jesse


  • 70 Points

Posted 5 years ago

  • 1
Photo of rikkster

rikkster, Mobile Master

  • 68,330 Points 50k badge 2x thumb
Best to call Koodo. Either *611, option 6 (tech support) or call 1-866-995-6636 from a landline phone in case tech support needs to perform troubleshooting steps with your phone. Might also take a little time for the activation to process.
Photo of Wendi Chiasson

Wendi Chiasson

  • 60 Points
The same thing just happend to me, it says I can't call , for emergencies only, I'm gonna call them tomorrow because they were closed when I called

This conversation is no longer open for comments or replies.