My phone wont connect to any wifi?

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I har the optimus one, and everytime i connect to any wifi it says authenticating then it connects and disconnects. And when i am connected it says i need a koodo booster for data. Which it shouldnt cuz im on my wifi.
Photo of Falynn Rae Mitchell

Falynn Rae Mitchell

  • 70 Points
  • Angry and frustrated and confused.

Posted 5 years ago

  • 1
Photo of Reena


  • 4,244 Points 4k badge 2x thumb
Hi Falynn
Try this. Clear the cache, cookies and history in your browser and powercycle your phone...meaning with the phone on, remove the battery and sim for 20-30 seconds then replace.
If you can, unplug your router for about a minute then reconnect and try to search for the wifi. Make sure the wifi is on and the data off.
Good luck and hope it works.
Photo of Don


  • 6,586 Points 5k badge 2x thumb
Three things you should check also :

First, make sure your wifi password is entered properly (pressing an extra key on the password tab is so easy when typing on a phone).

Second, check that your network is not restricted and that it requires manual approval for the devices to be permitted to connect to the network (which I truly doubt but if you have a network administrator, I would check with him/her).

Also, make sure you are not in 5 GHz only mode. Most phones today do not support this type of wifi frequency.

This conversation is no longer open for comments or replies.