My phone was activated but I can't use my phone?

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  • Updated 4 years ago
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I just hooked up with koodo and bought the 15 dollar text only plan. Either I have the sim card upside down or how long after activation does it take before my phone is active?
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Gary Garburator

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Posted 4 years ago

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John Burke, Mobile Master

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It shouldn't take long - for me it's typically taken between 15mins & 2hrs.
Have you rebooted your phone?

Which phone is it?
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It should be almost instant. You might need to restart the phone, but otherwise it should work right away. Maybe something was done incorrectly during the activation?
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John Lee

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Is your SIM card inserted properly? Maybe it's a faulty SIM card as well...

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