My phone number was given to a new Koodo customer

  • 1
  • Question
  • Updated 5 years ago
  • Answered
Recently someone who just joined Koodo, received my phone number to use and were getting the texts that were sent to my number, I'm with Rogers... Explanation ?
Photo of Skoke bombing

Skoke bombing

  • 72 Points

Posted 5 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,506 Points 100k badge 2x thumb
Educated guess: at some time, someone tried to port your number over from Rogers to Koodo. The port was cancelled, but the number was not removed from the aging pool, which resulted in it being released into the active pool of available Koodo numbers.
Either that, or someone decided that the move a number box on self serve meant they could choose any number they wanted and they tried to steal yours.
Based on your description, the first is more likely.
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,404 Points 100k badge 2x thumb
Numbers can only be in use in one account at a time. Can you still call/text using your phone # from Rogers?

This conversation is no longer open for comments or replies.