My phone is not allowing calls in or out. When people call it goes straight to the machine. Why is this happening and how can I fix it?

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  • Updated 5 years ago
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Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: *611 or 1-866-995-6636 mentions

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Hannah McNulty

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Posted 5 years ago

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John Burke, Mobile Master

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We'll need a bit more information to help you:
Is it a brand new phone?
Is your account paid up to date?
Do TXT's work?
Does it allow calls to *611?
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Hannah McNulty

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-Have had the phone since February it is an Iphone 4
-Account is up to date
-3G works fine
-No, *611 does not work, (it constantly shows on the screen when calling someone "calling...")
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Curtules

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I hate asking this because some people find it insulting to ask, but is airplane mode on?
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Hannah McNulty

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lol...no worries, I actually just ended up calling Kodoo and we got it figured out. It wasn't on airplane mode, but I just had to reset it. :) haha...Thanks everyone!
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Curtules

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Just wanted to check, gotta nip that whole "toaster's not working because it's not plugged in" cliché in the bud.
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Hannah McNulty

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haha...thanks for checking, always worth it to check.

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