Archived and Closed
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I had the ap Lookout Mobile Security, and it e-mailed the picture of the theif's face to me when he tried swiping to unlock my phone and failed 3 times (but the picture was terrible).
Lookout could no longer locate the GPS of where the phone was 2 hours after it got stolen (or up to that point) so i think he wiped it, and Lookout's "Plan B" was apparently incompatible with my phone.
I contacted the police and gave them the photo, which was very bad quality & angle, but it seemed to look a lot like a guy who has a bad reputation in town.
ANYWAYS. by suspending my plan (which i already have done) what can i do now? I can't afford to buy a new phone and apparently I still have to pay off my tab (which i understand, i can't really prove it was stolen), would i just be able to save up my money and get a new phone later and continue the same plan? The plan i have right now doesn't seem to be still offered though koodo and I would like to keep it if i can. Or are there other options for me?
at this point it looks like I'm going to be phone less for a while :(
(image of the guy's face)