my phone does not work!

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  • Updated 5 years ago
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hi, my phone does not work, its a blackberry and i can not do anything with it. i can not text, i cant use bbm, i cant even make calls, i can do nothing. i have paid the bill and also my bill seems very high and i dont even use it very much. can you please mabie fix this? thank you.
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Karisa Jalbert

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Posted 5 years ago

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Get it solved !

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Hi Karisa.
First of all , did you turn your phone off for few minutes an then on ?
Also, how many signal bars do you see on your phone ?
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Chad Burr, Mobile Master

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What BlackBerry do you have? Are you getting any error messages? Have you accidentally enabled flight / airplane mode?
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Oiy Srevichai

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you're not alone!!!
my iphone 3Gs just activated this morning on prepaid, all paid, but got no signal at all. any help please
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Chad Burr, Mobile Master

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Same question Oly, is this a koodo iPhone? If not follow these steps...

http://koodomobile.com/en/on/switch2k...

Did you accidentally enable flight mode? Is it set to use 3g also and not 2g / gsm only?
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MatB

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Little reminder Karisa! you did post this post choosing Praise section, it should be put under Question, coming to your BB that seems not working Like Chad & GIS pointed out:
1. take out flight mode
2. powercycle phone after pulling out battery/sim
3. Tap manage connections
4. Mobile Network should be turned on
5. Tap mobile network options, select 3G on Network mode, manual on Network selection mode, handset should scan to find Koodo, if not found, pls call 1-866-995-6636 X6
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Ana

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Hi Karisa is it working already?

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