my new samsung s3 has stopped receiving incoming text messages. it's very frustrating that I can't call in for help after 9 pm.

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  • Updated 5 years ago
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Jane Vallee

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  • frustrated

Posted 5 years ago

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Moto G

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You can try going into your settings and check to see if the Mobile Data box has a check mark in the box. If not tap the box until check mark appears
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Mo D.

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Often, a restart or battery pull helps the device force a reconnect to a tower and gets you back on the road.

Hope you have tried that?
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Jane Vallee

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I have tried everything.....nothing has worked :(
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Jonathan I, Mobile Master

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When the customer service # is available again, give tech support a call and ask what's going on.

The other thing it could be is a faulty SIM card... If tech can't figure it out then you could try replacing the SIM card and see if that fixes anything.
(Edited)

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