my moto g seems to be stuck on multi media mess.

  • 2
  • Question
  • Updated 4 years ago
  • Answered
Again , new phone issues,Moto G, seems to be stuck on mms, unable to send nor receive pics,etc.
Photo of James Whitley

James Whitley

  • 312 Points 250 badge 2x thumb

Posted 4 years ago

  • 2
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb
You need data enabled to send/receive pictures on the HSPA network. Note that your plan includes unlimited MMS but if you do not have a data plan, then things may update in the background like FB, emails, weather, etc. and you'll get charged pay-per-use data.

A way around this is to look at alternative methods of sending the picture over the internet through WiFi, such as BBM, email, FB, WhatsApp, etc.

Or... you can edit the APNs in the phone to allow pic messages but not allow data. Instructions here: