My Monthly Phone Bill

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  • Question
  • Updated 4 years ago
  • Answered
Why did my monthly bill change from my normal $16.95 to $17.80 for this months bill ?.
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Blair Flynn

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Posted 4 years ago

  • 1
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Since you're on a $15 plan it could be any number of things. Perhaps you've gone over your minutes a little or used a teeny-tiny bit of data or maybe some SMS overage or long distance.

Are you able to log into self serve? If so, check billing, then view e-bill to get a .pdf with a breakdown of the charges.
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Jonathan I, Mobile Master

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We would love to help you out with that, but we don't have access to your bills here. Have you logged into Self Serve and checked?