My messages are sending but I'm not receiving. Turned my phone off twice but that didn't work. HELP!!

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  • Updated 5 years ago
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  • (Edited)
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Mandy Nicole Dennis

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Posted 5 years ago

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Ahmad

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What phone do you have? We'll need to know that first before we can help!:)
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Mandy Nicole Dennis

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The S4 :)
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Ahmad

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Is it with everyone or a certain contact?
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Mandy Nicole Dennis

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Everyone
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Mandy Nicole Dennis

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It's everyone
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Chris Petersens

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Pull the battery while the phone is still on . Take the SIM card out as well. Reassemble, restart. See if that helps.
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Mandy Nicole Dennis

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Didn't work
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MykeC

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Hey Mandy, please give our Technical Support a call for further assistance.

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(Edited)

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