my contact list from my old phone is still transferring/downloading numbers onto my new phone after 24 hours and i only have 50 contacts?

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  • Updated 4 years ago
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Simon Richards

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Posted 4 years ago

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Sophia, Mobile Master

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Hi Simon,

We need more details to help troubleshoot... what phone are you transferring from, and to what new phone? What method are you using?
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Simon Richards

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I'm transferring from a public mobile phone to a moto g. The representative at the store set this transfer up via bluetooth.
Hi Simon,

Check your contact list, if it's showing 50 people (or whatever the correct amount is), then they all got transferred. It's a funny quirk I've noticed when doing bluetooth transfers from an old phone to a Moto G. If the number of contacts is correct, restart your phone, and you'll see that it no longer looks like something is 'trying' to be transferred when it's already been done earlier. Hope that helps!
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Sophia, Mobile Master

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Great, starred your answer and keep 'm coming :)
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Simon Richards

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Hi, yes that did the trick. Thanks!

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