My blackberry torch wont send pictures even though it's part of my plan

  • 1
  • Question
  • Updated 5 years ago
  • Answered
I recently started using my blackberry torch (formally with Virgin) with Koodoo. I have the 20$ plan with picture messaging. Even though it's part of my plan, I can't receive or send pictures.
Photo of Kiersten Marissa

Kiersten Marissa

  • 70 Points

Posted 5 years ago

  • 1
Photo of Timo Tuokkola

Timo Tuokkola, Mobile Master

  • 142,546 Points 100k badge 2x thumb
BB phones do require some kind of data plan in order to send picture messages on the HSPA network. This is the way the network was designed and is not unique to koodo. For this minimal data access, you can either add unlimited bbm for $5 a month or enable pay per use data saver for bb, which is a free add on but will charge you based on how much data is used for things other than picture messaging.
Since your phone is unlocked, once you have a bb data plan you will need to go to options->device->advanced system settings->tcp ip and change the apn to, then go to options->device->advanced system settings->host routing table, press the menu button and choise register now. Then reboot the phone. You should receive a message saying that your phone has been registered with rim and you should now be able to use picture messaging.

This conversation is no longer open for comments or replies.