my 4g is not working on my ace 2 help

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  • Updated 5 years ago
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Joshua Latiff

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Posted 5 years ago

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Camilo_A

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Hi there... You may start by turning off your phone, removing the battery and after a couple of seconds just put everything back in and turn on on again, make sure the data packet is enabled by going to Settings / More settings / Mobile Networks and the enable the data...

Make sure you have enough signal bars, if is till not working, you may try to contact Technical Support for troubleshooting
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Dennis, Mobile Master

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I dont believe the Ace 2 has 4G
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Timo Tuokkola, Mobile Master

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It won't support LTE, but 4G is likely what it displays on the phone.
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Joshua Latiff

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It does it was working fine until yesterday and i have my data plan on but the 4g wont show up or work
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Chad Burr, Mobile Master

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Check your apn settings. Make sure koodo.sp is selected.

Settings --- wireless and networks -- more -- mobile networks -- access point names
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Khaleila

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Hi Joshua, Is everything working fine now? Please keep us posted.

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