My Wha3t's app is not working at all, what could be the problem and how do I fix it. I am new to Samsung Galaxy 3?

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bronzedlady101 .

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Posted 2 years ago

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Jonathan I, Mobile Master

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Make sure you're connected to the Internet, either WiFi or mobile data. Also ensure the app is updated by going to the Play Store.

Is there a particular part of WhatsApp that isn't working?
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Tayeb A, Employee

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Hey Bronzedlady101 :)

This link: https://www.whatsapp.com/faq/en/android/22014642 from Whatsapp FAQs might help. If cellular data is working with other apps and you are experiencing difficulties only with Whatsapp, I would recommend giving it a try over Wi-Fi to see if it works. If it doesn't work via cellular data and Wi-Fi, there might be an issue that can be resolved via Whatsapp settings.

Hope this helps!
(Edited)
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bronzedlady101 .

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Thank you for answering my questions, my wifi was down. Thanks for getting back to me.