My voicemail isn't working

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  • Updated 1 year ago
Its a Samsung s4. I have the $30 Canada wide plan. I'm in Caledonia, ON.
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Jennifer Muilwyk

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Posted 1 year ago

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Goran, Mobile Master

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Can you give more details please? What exactly isn't working and what have you tried?
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Jennifer Muilwyk

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I can't receive my messages. I called myself from another phone to see if I can leave a message and I can. When I call voicemail there is just silence. I haven't tried much else. I am not phone savvy and I didn't want to make things worse.
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Dennis, Mobile Master

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What happens when you call your own phone number and press the # key to try to access your voicemail?
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Jennifer Muilwyk

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I didn't know I could do that. I'll try later when I see my friend
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Dennis, Mobile Master

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You could also try it on your own phone as well.
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David, Mobile Master

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Actually, it is best to try it from your own phone, as there may be a need to reset your voicemail, and that can only be done from your own phone.
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Jennifer Muilwyk

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I tried it on my own phone and from another phone. It didn't work either way