my tab is done im in a credit now towards new phone for 26.00 why has my bill not gone down??

  • 1
  • Question
  • Updated 2 years ago
  • Answered
my tab is done im in a credit now towards new phone for 26.00 why has my bill not gone down?? and I really wanted to get samsung galaxy S4 why are they no longer available for koodo? tried calling but seems impossible to talk to a human at koodo
Photo of sandee

sandee

  • 180 Points 100 badge 2x thumb

Posted 2 years ago

  • 1
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Hi Sandy,

The Galaxy S4 is no longer offered at Koodo kiosks or online. As for your bill, since you are on the old tab system, your bill does not go down when your tab finished. However, now you are able to get any one of the currently offered Koodo plans. 
Photo of sandee

sandee

  • 180 Points 100 badge 2x thumb
Thanks Mathieu however those plans are more expensive now and I still can't get the phone I want . So I may have to switch now.
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Your not forced to change plans if you don't want to. Some Best Buy locations seem to still have the Koodo model of the S4, you could try your luck with them.
Photo of sandee

sandee

  • 180 Points 100 badge 2x thumb
one more question will my sim card from my samsung ace2 x fit in a samsung galaxy s4 if i just buy the phone straight out? 
Photo of Kathy Evers

Kathy Evers

  • 100 Points 100 badge 2x thumb
How do I find out where I stand with my tab? I can't find info on the mobile site. Thx
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
Log into self serve, on the first page click on "View tab balance"
Photo of Jonathan I

Jonathan I, Mobile Master

  • 114,344 Points 100k badge 2x thumb

No, it will require a micro SIM. The Ace II X uses the "regular" sized SIM.

Are you sure you want the S4? The phone is nearing 3 years old already. It won't be updated anymore. I highly recommend a more updated model like the Moto X Play, which is better in nearly every category.

If you're hung up on a Samsung phone, then look at the S5 Neo or A5.

Photo of Kathy Evers

Kathy Evers

  • 100 Points 100 badge 2x thumb
Which phone has best camera?
Photo of Mathieu

Mathieu, Mobile Master

  • 60,828 Points 50k badge 2x thumb
iPhone 6S is definitely the best camera. After that, you'd be looking at the Moto X Play and the Galaxy S6 line
Photo of Robert

Robert, Mobile Master

  • 103,372 Points 100k badge 2x thumb
I'd say between the iPhone the the galaxy. Never teste Moto X Play

This conversation is no longer open for comments or replies.