My tab is at 0 but best buy won't let me have a new phone

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  • Updated 5 months ago
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angela wigger

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Posted 5 months ago

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Paul Deschamps, Mobile Master

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Can you please explain your situation and issue a little more than that and perhaps we can assist you in finding out a reason why.
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Timo Tuokkola, Mobile Master

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Taking a shot in the dark here, but if there is any past due balance owing on your account, the system will not allow you to purchase a new phone, regardless of your tab balance.
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Allan, Mobile Master

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Or if you didn't pass a credit check?
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Mayumi, Mobile Master

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AFAIK, if OP has a Tab already, Koodo doesn't do another credit check for upgrade phone.