My tab ended and my bill went up $8 per month. But there is nothing extra used, no plan change. Can anyone tell me why this is?

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  • Updated 5 months ago
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My tab ended and my bill went up $8 per month. My wife's phone did the same thing. But there is nothing extra used, no plan change, no new phone. Can anyone tell me why this is?
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Chris Burke

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Posted 5 months ago

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Dinh, Mobile Master

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Hi Chris,
Can you post the part of your bill that show the change (normally it is the page 3 of your pdf bill). Pls delete all the personal information, and someone here might be able to explain.
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Mayumi, Mobile Master

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When did you ended your Tab?  What plan do you have? Did you make long distance calls?

Check your Ebill and you will see all the detailed info there.
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Bernard, Official Rep

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@Chris,  not sure where you see the $8 increase. Until October you and your wife's bill came to $75 before taxes. After that, tab paid off, bill has dropped to $60 and stayed that way ever since. 
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Chris Burke

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Bernard,
Why does it show that my plan total was $30 up until my tab ran out and then the plan now is showing at $ 38?
(Edited)
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Bernard, Official Rep

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It's unclear to me where you see the $8 Chris. I'm looking at your account for both lines (both on a $30 plan)  and this is what I see:


$60 before taxes for both.

Would you take a screenshot of what you see?