My Tab balance

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  • Updated 1 year ago
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My Tab balance has held steady at $150 for the past like 4 months and then suddenly dropped to $120!!?? What could be happening? I have not used my Tab balance to buy anything!!!
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Rob Shibe

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Posted 3 years ago

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Ahmad

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In self-serve, you can view your tab history and can see what and where the $30 went to.

Accounts can't be accessed here as this just a forum to ask general/technical questions that other customers help answer.
(Edited)
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Mayumi, Mobile Master

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Log into self serve > click self servebtab > Koodo tab
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jackies

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I cant find where to check my tab balance ?
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Josie, Employee

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Hi, here's a pic of my screen when I log in...do you not see that?
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Josie, Employee

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Want also add that the balance that displays in your Self Serve account is the balance as of your last bill.  You can look at your December bill online and see your balance there. It will be updated with your next bill in a few days.  Hope this helps
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jackies

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My self serve doesn't look like that .It use to but then they told me I had to do the update or I couldn't get in !

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