My tab balance is not changing.

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  • Updated 2 years ago
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my plan is $33 a month but I pay $50 because of tab/ $0 phone. I've never missed a payment, yet my tab balance isn't going down. says negative $165 every month. what gives?
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DrJustin

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Posted 2 years ago

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Jru Gordon

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Are you getting that info from Self-Serve or from calling *611?
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DrJustin

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Self serve. Didn't know about *611. Guess I'll call that. Thanks.
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Goran, Mobile Master

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Did you try calling yet to see what it says?
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Daniel, Employee

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Hi DrJustin! Were curious to know why you're Tab was not going down? Did you find out when calling us? :)
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DrJustin

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when I called I was told it was going down. guess i'll just sit tight until my next payment and see what the balance is then. see if it changes.
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Daniel, Employee

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Thanks! Let us know what happens, if you can :) Have a great one! 

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